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read the FAQ’s
It’s simple.
- Choose your card design.
- Write your personal message.
- Select your cake and any extras.
- We bake it fresh, pack it beautifully and courier it anywhere in South Africa.
They receive a heartfelt surprise delivered straight to their door.
Anything you’d like.
Your message is printed exactly as you type it onto an A5 Cake Mail Card inside the box.
Please double-check your spelling, punctuation and capitalisation before placing your order, as we print your message exactly as submitted.
Yes. We’d love to help.
If you’re looking for something unique for a special occasion, business event or celebration, get in touch with us and we’ll gladly discuss a custom design.
Absolutely.
Cake Mail is perfect for corporate gifting, client appreciation, employee recognition, weddings and events.
Contact us for custom pricing and assistance with larger orders.
Every Cake Mail includes:
- Your freshly baked cake from Tessa’s Bakery
- Your personalised printed Cake Mail Card
- Secure protective packaging for courier delivery
You can also add optional extras such as:
- Birthday candles
- Sparklers
- Tea bags
- Coffee sachets
- Other seasonal gift add-ons
Everything arrives beautifully packaged and ready to enjoy—no gift wrapping required.
Always.
Every Cake Mail is baked fresh once your order is confirmed.
We never keep pre-baked stock, ensuring every recipient enjoys the freshest possible cake.
Our cakes remain fresh for up to 7 days when stored correctly.
For the very best experience:
- Refrigerate upon arrival.
- Store in an airtight container.
- Enjoy as soon as possible—fresh is always best.
Most deliveries arrive within 1–3 business days from dispatch, depending on your location.
You’ll receive a tracking number as soon as your Cake Mail has been dispatched.
Yes.
Every Cake Mail has been specially designed and tested for transport.
Each order is securely packaged to help ensure it arrives in excellent condition.
Unfortunately, we cannot guarantee any of our products are allergen-free.
Our bakery regularly handles:
- Gluten
- Wheat
- Eggs
- Milk
- Soya
- Tree nuts and peanuts
Although we follow strict food safety procedures, cross-contamination is always possible.
If the recipient has a severe food allergy, we recommend considering this carefully before ordering.
